FAQs

It may be time to contact Independent You if:

• Caregiving for your loved one has become overwhelming, confusing or beyond your expertise
• You are concerned about your loved one’s safety
• You have questions about navigating the maze of health care and community resource options
• Caring for your loved one is requiring more time than you are capable of providing
• You live at a distance and need someone to check on your loved one and provide accurate and detailed reports as to their status
• Your loved one has made frequent 911 calls or has had frequent hospital admissions
• Your loved one needs someone to call on in an emergency situation or if their health status suddenly changes

A phone call to our office is the first step for a telephone consultation with our Executive Director (ED). The ED will review your family situation and provide you an overview of our practice, and discuss how we may assist you.

Independent You serves the Northern Virginia area, providing services in Arlington and Fairfax Counties, and portions of Prince William and Loudoun Counties for geriatric care management services. This includes the cities of Alexandria, Annandale, Arlington, Ashburn, Burke, Centreville, Chantilly, Clifton, Fairfax, Falls Church, Great Falls, Herndon, McLean, Oakton, Potomac Falls, Reston, Springfield, Sterling, Tysons Corner, Vienna, and Woodbridge. Contact us to see if our services are available in your area.

Medicare does not cover care management services, but long-term care insurance may provide coverage for some aspects of care management services. Consult your insurance company or review your plan to find out the details of coverage.

Care management services are billed on an hourly basis, or fraction thereof. Care management fees are billed for the time spent providing support to the client and your family, travel time, phone calls, emails, correspondence, and costs incurred directly for the client such as purchases for medications and medical supplies.